How to Ask Clients for Reviews
When and how to ask a photography client for a review, timed around delivery rather than the shoot itself.
The best time to ask is shortly after gallery delivery, once a client has actually seen and loved their photos — not immediately after the shoot, before they've seen a single image.
A short, direct request works better than a long one: what you're asking for, a link to leave it, and a thank you. A project's Reviews stage on the workflow board is a natural trigger point for this.
Frequently asked questions
Should a review request be automated?
It can be, timed a few days after delivery, though a personal note referencing their specific shoot often converts better than a generic automated ask.
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