Affiliate Terms
1. Who this is between
These terms are between you, the affiliate, and LemonLens LTD (company number 15638629, registered office 769b Fulham Road, London, United Kingdom, SW6 5HA), which runs lemon.gallery (“we”, “us”). They apply from when you tick the box on the application form. If you also have a lemon.gallery studio account, our Terms of Service cover that account and these terms cover the programme. Our Privacy Policy explains how we handle your data.
You must be 18 or over and able to make a binding agreement, and you join on your own behalf as an independent business or self-employed person. Being an affiliate doesn’t make you our employee, agent or partner, and you can’t make promises on our behalf.
We review applications by hand and can say no without giving a reason. You’re an affiliate once we email you your code, your link and your private portal link.
2. Which sign-ups count
- A studio counts as yours when it creates a new lemon.gallery account through your link, or types your code when it signs up. If the visitor accepted cookies, your link is remembered for 30 days; if not, they need to sign up in the same visit or type your code.
- The code on the account when it is created decides it. It can’t be added or changed later, and a studio that already had an account can’t be linked to you.
- Signing up through your own link, or an account you run or control yourself, doesn’t count.
- We pay on what our records show. An ad blocker, a declined cookie or a different device can stop a sign-up reaching you, and we can’t pay for one our records don’t show.
3. What you earn
- For 12 months (365 days) from the day a studio you referred signs up, you earn your commission rate (30% unless we’ve agreed another; your portal shows yours) of what it pays us: its subscription and any add-ons, and our fee on sales it makes through lemon.gallery. After those 12 months you earn nothing more from it.
- It’s worked out on what the studio actually paid, after its discount and without any VAT. We aren’t VAT registered today, so that is the full amount it pays. A payment in another currency is converted to pounds at the rate we use for our own prices.
- Studios that sign up through you get 20% off their first year, unless we’ve agreed a different discount with you: off the first payment of a yearly plan, or off each payment of a monthly plan for 12 months.
- Anything extra we offer you, such as a founding rate, a free account or a fee, applies only as we confirm it to you by email. A free account lasts while you’re an active partner, which means you’ve posted about, shared or mentioned lemon.gallery, labelled as an ad, in the last 90 days. We check every 90 days and tell you before a free account ends.
4. When you’re paid
- Commission on each payment clears 30 days after that payment, so refunds and card disputes can land first. Until then it shows as clearing in your portal.
- Once a month, as soon as you have at least £50 cleared, we pay it to you automatically. Anything less waits for the next month. If a payout fails, we try again the next day.
- We pay in pounds sterling through Stripe, into a payout account you set up from your portal. Stripe checks who you are and keeps your bank details under its own terms; we don’t hold them. If Stripe can’t verify you, or can’t pay to your country, we can’t pay you until that is sorted out.
- We pay Stripe’s cost of sending your payout. Any currency conversion by Stripe, and anything your bank charges, is yours.
- We hold cleared commission while you set up your payout account. If your affiliate account has ended and you still haven’t set one up 12 months later, the balance lapses. We’ll email you before that happens.
5. Refunds and disputes
If a payment you earned commission on is refunded in full, or lost to a card dispute (chargeback), the commission on it is cancelled. If it had already been paid to you, we take it off the commission you earn next. We won’t ask you to send money back for it.
6. How you can promote us
- Say it’s an ad, first. Wherever you share your code or link, make it obvious up front that it’s an advert: start with “Ad” or “#ad”, and switch on the platform’s paid-partnership label where it has one. Labels like “affiliate link”, “#sp” or “#collab”, or a mention at the end, aren’t enough on their own. This is what the CAP Code (rule 2.1: ads must be obviously identifiable) and the ASA and CAP’s “Influencers’ guide to making clear that ads are ads” expect. It applies to anything we’ve given you, such as a free account or a fee, even when you don’t share your link. Outside the UK, follow your own country’s rules as well, such as the FTC’s in the US.
- Only say what’s true. Don’t make claims about lemon.gallery, its features or its prices that we haven’t published ourselves, and don’t offer discounts we haven’t given you.
- No paid search on our name. Don’t bid on “lemon.gallery”, “lemon gallery” or misspellings of them in Google, Bing or any other search ads, and don’t use them in ad copy, display URLs, social media handles or web addresses.
- No paid sign-ups. Unless we agree in writing, don’t pay or reward anyone for signing up (including by passing on part of your commission), and don’t list your code on coupon, voucher or cashback sites.
- No spam. No unsolicited bulk email or messages, no comment or forum spam, and no fake reviews. When you message people, follow the UK’s marketing rules (PECR) and your own country’s.
- Don’t pretend to be us. No sites, accounts or ads that look like they’re ours.
- Not for children. Don’t aim your promotion at anyone under 18.
We can ask you to change or take down anything that breaks these rules, and you’ll do it within 2 working days (Monday to Friday, not counting bank holidays in England). If you break them we can end your account straight away and keep back commission that came from the breach.
7. Our name and logo
You may use the name lemon.gallery and the logo we give you, only to promote lemon.gallery under these terms. Don’t change them, or use them in your own business name, handles or web addresses. Stop using them when your account ends.
8. Data
For each studio you referred, your portal shows the day it joined, its plan, whether it pays and what it has earned you. We never give you its name or contact details, and you mustn’t try to work out who it is from what we show. If you collect people’s details yourself, for example on a mailing list, looking after them under data protection law is your job.
9. Tax
We pay commission as a gross amount and don’t take any tax off it. You’re responsible for telling HMRC (or your own country’s tax authority) about it and paying any tax and National Insurance due. Commission includes any VAT: if you’re VAT registered, account for it out of what we pay you. We may ask you for details we need for our own tax records.
10. Ending it
You can stop being an affiliate at any time by emailing us. We can end it at any time too, by telling you. From then your link stops earning. Commission you earned before that still clears, and within 60 days of the last of it clearing we pay you everything cleared, whatever the amount, unless we ended it because you broke section 6; then we can keep back what came from the breach.
We can also pause your account while we look into a suspected breach. While it is paused your link doesn’t earn and we don’t pay out, and we’ll tell you what we’re looking into.
11. Liability
Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else the law doesn’t let us limit. Apart from that, neither of us is liable to the other for indirect loss or lost profits, and our total liability to you is limited to the commission due to you under these terms plus £100. You’re responsible for what you post, and you’ll cover our reasonable costs of any claim against us that comes from your breaking section 6.
12. Changes
We may change these terms or the commission and discount rates. We’ll email you at least 30 days before a change takes effect, and if you don’t want it you can leave before then. A change never reduces commission you’ve already earned.
13. The rest
These terms, with your rate and anything extra we confirm to you by email, are the whole agreement about the programme. Nobody else can enforce them. If a court decides part of them can’t be enforced, the rest still applies. They’re governed by the law of England and Wales, and the courts of England and Wales decide any dispute. If we give you these terms in another language, the English version is the one that counts.
14. Contact
Questions about the programme, or about a payout: hello@lemon.gallery.