lemonmail · inbox triage

Your inbox, sorted before you open it

Every client email filed on their record and sorted by your rules. New senders become leads, and an automatic reply goes out from your own template, or waits for your click.

Filed and sortedNew senders become leadsReplies from your template
Inbox · Re: the big dayauto-reply
Hi — can you move the date to the 21st?
Hi Jamie, thanks for your email. I’ve got it and I’ll come back to you today.
your own template · sent or held for your click
how it works

From 'inbox zero' goal to 'inbox zero' reality

Email arrives, it's sorted

Your rules sort each email by sender, domain, subject or wording into needs addressing, good to know, or no action. Turn on AI sorting and it sorts what your rules miss.

New senders become leads

A first email from someone new lands as a lead. With instant replies on, the AI drafts an answer for you to review, with your prices to hand.

Your template answers

The automatic reply is your own email template, with quiet hours and a list of senders it never answers. Send it straight away or hold it for one click.

You write the rest

The conversation stays yours. When you want a longer reply drafted, an automation on a new email can do it.

grow · the inbox
inbound email

An inbox that files itself and answers first

Every client email filed on their record and sorted by your rules. New senders become leads, and an automatic reply goes out from your own template, so nothing slips through.

  • Every client email filed and sorted for you
  • New senders turned into leads
  • A reply from your own template, sent or held for one click
hover the inbox to clear the queue
Client inbox3 sorted
Re: your dates · needs addressing — template reply sent
Can we change the day? · needs addressing — reply held for you
New: album question · new lead — answer drafted
two waiting on you ✓ send them
the honest comparison

Triage without the monthly VA retainer

A VA handles your inbox beautifully. It also costs £300+ a month and only knows what you've told it.

How it stacks upa VA doing inbox triage — the usual waylemon.gallery
FilingWhatever they rememberEvery email on the client's record
Cost~£300+/moPart of your plan
Works off hoursHuman hoursEvery email, whenever it lands
First replyWhen they get to itStraight away, from your template
made for the way you work

Where a sorted inbox pays for itself

busy season

A week of weddings

Two back-to-back weekends bury your inbox. Every email is filed and sorted, and each sender hears back from your template while you're shooting.

new lead

A new enquiry

'Are you free on the 21st?' from someone new becomes a lead, and with instant replies on, a drafted answer with your prices waits for you.

delivery

Gallery follow-ups

A client chasing their files hears back from your template straight away, and the email is filed on their record, so there's no hunting through old threads.

time off

Coming back from time off

A week away shouldn't mean a week of backlog. Everything is filed and sorted before you open the inbox, so you start with what needs you, not the whole pile.

honest numbers

Pick a plan, not a spreadsheet

Start free. Upgrade whenever a client actually pays you. Annual billing takes two months off every plan.

MonthlyAnnual 2 months free
Solo
Galleries and clients
£12/mo
billed monthly
  • Galleries and sales, 0% platform fee
  • Client hub and file transfers
  • Unlimited projects
  • The CRM, without automation
  • 25GB storage
Choose Solo
★ everything a solo studio runs on
Pro
Automate the studio
£24/mo
billed monthly
  • Everything in Solo
  • Automations and email marketing
  • Instagram DM automation, coming soon
  • Lightroom plugin and custom domain
  • 100GB storage
Choose Pro
Growth
Everything, with AI
£30/mo
billed monthly
  • Everything in Pro
  • The AI suite
  • Every tool included
  • Team accounts
  • 500GB storage
Choose Growth
Studio
Full control
£67/mo
billed monthly
  • Everything in Growth
  • Bring your own storage and keys
  • Higher limits on emails, research and AI runs
  • Priority support
  • 1TB storage
Choose Studio

Free

Client galleries, 8GB storage, the full CRM, bookings and contracts, 2 projects at a time, 2.5% platform fee on sales.

£0/mo
Start free
no spin

Questions, answered honestly

Just what the product actually does today.

What does it cost?

It's included from Pro upwards, or £9/month on its own with a 7-day free trial. Point your inbox at the forwarding address in Settings and it starts filing and sorting straight away.

Does it write the replies?

The automatic reply is your own email template, sent straight away or held for your click. A first email from someone new becomes a lead, and with instant replies on, the AI drafts an answer for you to review. For anything longer, an automation on a new email can draft a reply.

Is it a full VA?

No. It files and sorts your mail, answers with your template and turns new senders into leads; the real conversation is still yours. The point is cutting the triage time, not handing over the relationship.